TERMS OF SERVICE
SECTION 1 – HOW WE USE YOUR INFORMATION
When you make a purchase from House of Heather, we collect the personal information you provide, such as your name, address, and email address, to process your order.
As you browse our store, we also automatically receive your computer’s IP address, which helps us understand your browser and operating system.
If applicable, we may send you emails about House of Heather, including information about new products and updates.
SECTION 2 – CONSENT
How do you give your consent?
When you share personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we assume you consent to our use of this information for those specific purposes.
You may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time by contacting us at houseofheather.co.in@gmail.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT
If you use a direct payment gateway to complete your purchase, Groves International will store your credit card information. This data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is retained only as long as necessary to complete the purchase and is deleted afterward.
All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council, which includes major brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements ensure the secure handling of credit card information by our store and its service providers.
For more details, you may want to review Groves International’s Terms of Service or Returns Policy.
SECTION 5 – THIRD-PARTY SERVICES
Third-party providers used by us will only collect, use, and disclose your information as needed to perform their services for us.
However, certain third-party providers, such as payment gateways and transaction processors, have their own privacy policies regarding the information we provide for your transactions.
We recommend reviewing their privacy policies to understand how your personal information will be managed.
Be aware that some providers may be located in different jurisdictions than you or us. If you proceed with a transaction involving a third-party provider, your information may be subject to the laws of that provider's jurisdiction. For example, if you are in Canada and your payment is processed by a provider in the United States, your personal information may be subject to U.S. laws, including the Patriot Act.
Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
Clicking on links on our site may take you away from House of Heather. We are not responsible for the privacy practices of other sites and encourage you to review their privacy statements.
SECTION 6 – COOKIES
We use "cookies," files stored on your computer’s hard drive by your browser, to enhance your House of Heather experience. Cookies help us remember your preferences, such as the gender-specific landing page you chose on your first visit, and keep items in your shopping cart if you leave the site without completing your purchase. While most browsers accept cookies automatically, you can disable them if you prefer. For the best experience, we recommend keeping cookies enabled.
SECTION 7 – SECURITY
To protect your personal information, we follow industry best practices and take reasonable precautions to prevent it from being lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission or electronic storage is 100% secure, we adhere to PCI-DSS requirements and implement additional industry-standard security measures.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given us consent for any minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting on our website. If we make significant changes, we will notify you here so you are aware of how we collect, use, and disclose your information.
If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing services.
QUESTIONS AND CONTACT INFORMATION
If you wish to access, correct, amend, or delete any personal information we have about you, file a complaint, or need more information, contact our Privacy Compliance Officer at houseofheather.co.in@gmail.com